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eHarmony review

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eHarmony Overview

eHarmony
eHarmony
9.3
(469 votes)
eHarmony
89% Girl's reply rate
5417 Girls online

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Pros
  • User-friendly website and app: eHarmony’s trained developers have created such a user-friendly website and app, which are quite easy to understand and easy to navigate.
  • Verified customers: It allows registering and creating accounts only after verification by the admin, thus maintaining authenticity.
  • Cooperative customer care cell: Its customer care services are always active and are prompt in responding to any sort of queries.
  • Well experienced: Launched in 2000, it is well aware of customer’s behaviors and needs and believes in updating itself with improvised techniques making online communication much more convenient and trustworthy.
Cons
  • Time-consuming registration process: To make the best matches, eHarmony has a very lengthy and detailed registration questionnaire.
  • Waiting to get verified: It ensures the administrators confirm each of the customer's profiles, and with a vast amount of people enrolling in this site at a time, it takes a considerable amount of time to verify your credentials and make your profile visible to others.
  • No search option: The site selects and shows only those potential matches based on your location and other details you provide. There is no search option to browse the dating site to communicate with other people apart from the limited matches.
  • Slow process: It shows a limited number of matches each day. If you don’t find any interest in the matches for the day, you would need to wait for the next day to search among another set of matches. Due to this, the online dating process in eHarmony is quite slow as compared to other dating apps or sites.

eHarmony is an online dating app and site developed to meet people’s dating needs to create thriving romantic connections online. Bounded by a busy schedule, it is quite hard for people to meet people in person these days. It’s a privilege to have a partner to empathize with, share your problems with, learn together, and grow together. And it’s an equal privilege to find the correct partner who can encourage you and will also be inspired by you. eHarmony provides the perfect opportunity and platform for both extroverts and introverts to find and introduce themselves to people through the use of internet-connected devices.

eHarmony is an online dating app

Launched in 2000, eHarmony has gained a vast client base with its loyalty and the quality of service it has been imparting. Over the years, customers have had an excellent user experience using this online dating app, which has helped them build a trusting relationship with its customers. eHarmony is apprehensive of people’s desires and concerns and has developed its app in its customers’ best interest.

It is well aware of people’s concerns for authenticity and allows only verified customers to become members, and lends credibility to its services. It ensures there is complete transparency with its customers and hence is always responsive to them.

It has established a considerable amount of long-term relationships throughout its journey and continues to work for people in search of real online connections.

eHarmony has received plenty of awards based on customer service or overall site performance. In 2016, eHarmony was awarded the Most Innovative Company by the online dating industry. It occupies the 23rd position among all online dating sites.

It is well aware of people's concerns

How does it work?

Unlike most dating sites that are open to casual, short term relationships, eHarmony primarily focuses on matching single men and women for long term relationships. It enables people to become members by creating a profile and asking to provide the necessary information. It allows registration with the help of email or with Facebook account or with Apple ID.

It understands that a romantic and real love connection is way beyond physical appearances or monthly income, or age. People stay in a long-term relationship only if they are compatible with each other if they are fond of each other’s qualities, each other’s personalities. And thus, its matching system relies on the details you provide and analyses the similarities, differences, personality traits of two individuals and accordingly shows compatible members. eHarmony’s unique 29 Dimensions of Compatibility was developed based on years of research in relationships and helped them provide exceptional online connection services. To find a match based on 29 dimensions of compatibility for over 19 years, it has built trust among its customers to hope and search for a long term love on this site.

How does it work?

Sign-Up and Login Process

The registration procedure in eHarmony is quite easy to understand and follow.

  1. Provide your email address or your Apple ID or log in with your Facebook account.
  2. Type a password of your choice. In case you choose to register using an email address and confirm it.
  3. Fill in your date of birth.
  4. Select your sexual orientation and preference.
  5. Select your country and region.
  6. It then leads you to the step by step questionnaire.
  7. The questions are mainly about your lifestyle, skills, occupation, income, interests, physical appearance, qualities you desire in your partner, and value in a relationship.
  8. It lets you answer questions on a 7-pointer scale, ranging from Not at all to Very well.
  9. You need to upload at least one profile picture.
  10. Upon finishing the questionnaire, the admin would verify your credentials.
  11. After your account is verified, you can access your account and upload pictures as per your convenience.
  12. Soon you will be able to see some matches based on the details you provided.
  13. The login process is quite simple. Enter your email address and your password every time you wish to log in or select login with Facebook or Apple ID, and you would be able to access your potential connections anytime you want
Sign-Up and Login Process

Profile interface

Your profile is one of the graphically pleasing overviews of yourself that eHarmony creates. Apart from the necessary information that includes your physical appearance or general information, your profile showcases your personality trait and qualities.

Matches/Communication

eHarmony shows compatible matches daily. It validates the details provided by you during the questionnaire and selects people for you according to you.

The mode of communication in eHarmony to connect with the match you desire is messaging. It enables messaging in two ways; the first way is to type and send it to the required person. The second way is termed guided communication. It enables you to send several pre-selected questions and inquiries. After you receive the answers from the member, you would receive another set of questions from them. It continues and then goes into more profound questions about each other. This process is beneficial to get the conversation started. In case you are on a blank page when it comes to sending messages. This guided communication route can be stopped anytime, and you can get back to normal messaging. Although time-consuming, this practice provides a better understanding of the person you find to be interesting.

Members structure and activities

Members structure and activities

eHarmony has 15.5 million members, of which 47% are men, and the rest 53% comprises women. It has been analyzed that nearly 6 million people visit its site per month, and most users are from the United States, Canada, and the United Kingdom. As per the survey conducted in 2012 by Harris Interactive, it was found that 438 eHarmony couples marry each day, which is quite a significant achievement for this company.

Users age

As per the analysis, it was found that the members of eHarmony consisted of different age groups in varying proportions. The majority of the members (nearly 30%) were between 18-24 years of age. 18% were between 25-34, 20% belonged to the 35-44 age groups, another 18% comprised users from 45 to 54 years of age, while nearly 14% of the users were above 55.

Sexual preferences

eHarmony is open to the LGBT community, and it refers to them as a companion site, compatible partners.

Race and Ethnicity

While eHarmony invites users from different countries, it was found that 5% of the users were Asian, 9% African American, 77% Caucasian(white), 8% were Hispanic/Latino

Religious Orientation

Founded by a Christian psychologist, eHarmony is committed to helping Christian singles find romantic connections online. Although it should be kept in mind that eHarmony isn’t a religious dating site, and people from other religions can become members.

eHarmony dating website features

eHarmony dating website features

The website provides some extraordinary and exciting features to its users that allow them to interact in various creative ways with other members. Some of the distinctive features available on the website are:

  1. Sending Smile: You will find a smiley icon next to the profile picture of the profile owner. Clicking on this smiley icon will send a notification to the profile owner, implying that you find them exciting and would like to take things further with them. This feature allows a user to initiate communication with another user.
  2. Sending Questions: You can send a few automated questions to a user by visiting their profile. You can use the answers provided to find the user’s compatibility with yourself. There is no limit to sending questions to a user; plus, it is free for every user.
  3. Adding to Favourites: Add a profile you came across the profile of a beautiful user to your list of favorite profiles to bookmark this profile so that you can reach it effortlessly in the future without searching for it from the beginning.
  4. What if: The website will show you 30 profiles that are random and do not match your preference so that you can explore a bit away from your preferences.
  5. Video Dating: This is nothing but a video calling feature that allows you to interact with a user in real-time using video and audio interfaces.

Safety & Security

eHarmony uses the latest technology, providing encryption while transactions and safeguards all of its users’ details. It abides by the rules of privacy and promises not to share the details with any outside sources.

Is eHarmony Legit or Scam service

The platform is an entirely safe, secure, authentic, and genuine online dating service provider.

Safety & Security

Subscription types and price

The website allows you to join the platform for absolutely free; you can also access some basic features for free of cost. But, to interact with other members and to use the website to its full capabilities, one has to subscribe to one of the following premium plans:

Duration Cost Total
LIGHT
3 Months $44.95 / month $134.85
PLUS
6 Months $33.95 / month $203.70
EXTRA
12 Months $23.95 / month $287.4

Free membership

You can access the following services and features as a free user:

  1. Registering and Creating Profile
  2. Sending winks
  3. View profiles
  4. Send five questions to a user
  5. Add users to favorites list
  6. Browse matches

A premium member has the edge over the free users and can access the following features:

  1. Viewing photos
  2. See who added you to favorites
  3. See who visited your profile
  4. Send unlimited messages
  5. Browse invisibly
  6. Find matches out of your preferences

Website design and usability

Website design and usability

eHarmony notifies its users about all the updates of profile visits, photo updates, new matches, and much more. The home screen shows all these notifications and recent activities, which are divided into respective sections.

The other two critical sections include ‘Matches’ and ‘Inbox’. The compatible matches are displayed in the grid form with their name and profile picture on the card’s front side. As you flip over the card, you will be able to see their location and age on the backside. You can view the entire profile by tapping on the card of the person.

The ‘Matches’ section also provides you with a ‘What If’ game. It provides the site with a better understanding of the people you wish to see in your ‘Matches’ section. The ‘Inbox’ section has the same interface, just like any other social media inbox platforms containing all chats.

Mobile application

eHarmony owns a mobile application which is available in the Play Store. This app is user friendly and is available for free download. The interface and features of this app are quite similar to that of its website.

Mobile application

Contact information

Company: eHarmony, Inc.

Address: 10900 Wilshire Boulevard, 17th Floor, Los Angeles, California, USA

Phone: 844-544-3175

Email: [email protected]

Conclusion

With such compassion and understanding of people’s needs and desires for real romantic connections, eHarmony has gained a lot of customer appreciation. With its user visit analytics increasing every year, it can be considered eHarmony has established itself as one of the trustworthy platforms for online dating and can be trusted with all the information users provide. So, if you have been looking for a good dating website to find a compatible partner lately, you can give eHarmony a try.

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